Testimonials

As part of our continuous loop quality assurance program NDSS operate a customer satisfaction survey. The following comments are extracted from those survey forms. (Original documents available for inspection at NDSS head office.)

 

Dr S. of Sherborne, Dorset - 13th August 2010 - Water Damage - job ref 19548

"Most impressed - you'll have to work hard to find any room for improvement! Becky & Aubrey were especially impressive."

Mr S. of London - 19th July 2010 – Water Damage - job ref 19656

"I am amazed at your quick response and very pleased with the manner in which you conducted yourselves. I have never come across such a wonderful service before."

Mr T. of Porthcawl, Wales - 13th May 2010 – Burst Pipe - job ref 19447

"Extremely professional, friendly and courteous service. Very satisfied."

Mr H. of Marlborough, Wiltshire - 12th February 2010 - Water Leak - job ref 19297

"Thank you!"

Mr G. of Minehead, Somerset - 25th August 2009 – Burst Pipe - job ref 19072

"We’re very pleased you responded so quickly and with equipment to rectify the problem."

Mrs M. of Warminster, Wiltshire - 27th July 2009 – Flood - job ref 18779

"Excellent service and friendly and helpful staff."

Mrs F. of Guildford, Surrey - 27th October 2008 - job ref 18474 - Plumbing Leak

"All staff very friendly and helpful"

Mr W. of Morpeth, Northumberland - 20th October 2008 - job ref 18455 - Storm Flooding

"Could not fault Chris or Aubrey in handling above task, really satisfied"

 

 

 

 

Mr  & Mrs A. of Lemington Spa, Warwickshire - 9th September 2008 - job ref 18095 - Storm Flooding

"Chris was very courteous. Following his concerns all drains have been examined and flushed out."

Mrs L. of Morley, Leeds - 9th June 2008 - job ref 17977

"Chris, the engineer who came to our home on a number of occasions was absolutely brilliant.  Charming, polite and explained everything so I could understand"

Mr B. of Lechlade, Gloucestershire - 15th December 2007 – July Flooding - job ref 17771

"Splendid service. Many thanks to Nicky and all the team'."

Mr and Mrs M. of Beverley, Yorkshire - 7th December 2007 – July Flooding - job ref 17749

"We very much appreciated your services and the professional way in which everything was done. Communication was excellent, we were kept informed even though we were away from the property. Chris was a real gentleman, very kind and considerate in a very difficult situation.'"

Mr M. of Goole, Yorkshire- 15th November 2007 – Domestic Storm Flooding - job ref 17759

"Overall the result was achieved. Good advice when discussing progress with engineer.'"

Mrs P. of Moreton-in-Marsh, Gloucestershire - 13th November 2007 – July Flooding - job ref 17832

"Many thanks for attending my house to inspect the flood damage'."

Mr C. of Cheltenham, Gloucestershire - 13th November 2007 – July Flooding - job ref 17933

"I did not know that such service existed and we were delighted with the results and would certainly use you again. Particularly helpful and intelligent workmen came.'"

Mr Mrs K. of Cheltenham, Gloucestershire - 13th November 2007 – July Flooding - job ref 17810

"Very pleased with the service, most helpful. The rug is fine and the drying out went very well."