Testimonials from 2008

As part of our continuous loop quality assurance program Richfords operate a customer satisfaction survey. The following comments are extracted from those survey forms. (Original documents available for inspection at Richfords head office.)

Testimonials

Mr C. of Okehampton - 16th January 2008 – Domestic Escape of Water - job ref 17970

"Efficient service'."

Mrs D. of Honiton - 14th January 2008 – Furniture Restoration - job ref 17862

"You gave a helpful and professional service, restoring our home to a high standard. The cheque foe replacing the television was fairly prompt as I recall. We are generally very satisfied with your service'."

 Mrs S. of Truro - 14th January 2008 – Commercial Storm Damage - job ref 17950

"'Very nice people to deal with at a time of mild 'crisis'!!'."

Mr M. of Truro - 11th January 2008 – Domestic Escape of Water -job ref 18006

"I was very pleased with the speed and thoughness that you carried out the work. I appreciated the knowledge and freindliness of your technicians. Thank you'."

Mr C. of Torquay - 11th January 2008 – Domestic Sewage flood - job ref 17987

"Service was prompt and work carried out was very satisfactory. Workmen were polite, helpful and human. Follow-up calls from office to check everything was ok was a bonus and unexpected'."

 B. of Newquay - 9th January 2008 – Domestic Escape of Water - job ref 18007

"A prompt, efficient, friendly and helpful service from the initial phone call to the gentleman who came and the electrician who was called in. Thank you for this - much appreciated and comforting at a stressful time'."

Mrs B. of Penzance - 9th January 2008 – Domestic Sewage Flood - job ref 17965

"Very Helpful'."

 Mrs D. of Falmouth. - 3rd January 2008 – Domestic Water Leak - job ref 18031

"Very satisfied with service provided."

Mr. R. of Fowey - 2nd January 2008 – Domestic Water Damage - job ref 17976

"Staff all most pleasant and helpful'."