Testimonials from 2009

The feedback on this page comes from a wide variety of jobs Richfords have successfully completed such as fire damage, flood damage, toxic mould (mold) remediation, bio-remediation, building drying, dehumidifying, smoke damage, odour elimination, decontamination, heritage building restoration, carpet cleaning and graffiti removal.

As part of our continuous loop quality assurance program Richfords operate a customer satisfaction survey. The following comments are extracted from those survey forms. (Original documents available for inspection at Richfords head office.)

Testimonials

Miss W. of Newton Abbot, Devon - 21st December 2009 - Water Damage - job ref 19250

"Thank you for everything you have done for us, it is so very much appreciated. An excellent, caring and considerate service. A huge amount of care was taken over our property and possessions and we were kept well informed. Everything was clearly explained to the last detail. We were extremely grateful to be re-homed due to Steve's report and are thrilled to finally be dried out - especially with a baby on the way! An outstanding service. Many, many thanks."

 

Mr P. of Penzance, Cornwall - 17th December 2009 – Storm Flooding - job ref 19281

"Very efficient & effective in dealing with the issues."

 

Mrs H. of Dawlish, Devon - 12th December 2009 – Flooding - job ref 19277

"I hadn't any expectations, but was very grateful for Chris Marney's hard work and pleasant attitude."

 

Mrs U. of Launceston, Cornwall - 10th December 2009 – Water Damage - job ref 19282

“Very good service.”

 

Mr & Mrs R. of Tiverton, Devon - 7th December 2009 – Fire - job ref 18620

"We were very pleased with the way the job was carried out and the staff were extremely helpful."

 

Mr S. of Truro, Cornwall - 2nd December 2009 – Water Damage - job ref 19253

"Very supportive, not making a meal out of our drama.”

 

Mr D. of Exeter, Devon - 30th November 2009 – Water Damage - job ref 19244

"Your men were very professional and kept us informed throughout the work they carried out."

 

Mrs B. of Dulverton, Somerset - 25th November 2009 - Fire - job ref 19220

"I have never encountered a fire clean up before and it went beyond my expectations. I was very pleased with what they achieved. I was given excellent progress reports and communication. Overwhelmed by kind & helpful staff at all times and the laundry service was excellent. Thank you very much."

 

Mr & Mrs F. of Ilfracombe, Devon - 24th November 2009 – Oil Spill - job ref 18986

"Tim and the crew, both outside and in the offices were superb. Under the difficult circumstances their attitude was always 100% considerate. Many thanks."

 

Mrs P. of Helston, Cornwall - 18th November 2009 – Water Damage - job ref 19198

"Excellent service. Everything well explained."

 

Mr & Mrs W. of Truro, Cornwall - 18th November 2009 – Carpet & Upholstery Clean - job ref 19267

"Very helpful guy."

 

Mrs B. of Truro, Cornwall - 12th November 2009 – Water Damage - job ref 19207

"I was extremely pleased with the company's professionalism and with the professional way your technician Chris Marney carried out his duties."

 

Mr S. of Manchester - 4th November 2009 - Smoke Damage - job ref 19202

"Following the fire next door your company was tasked with the job of bringing my premises back to its original state prior to the fire. I would like to take this opportunity first of all to thank you for your reassuring words whilst you visited our premises, these have stood us in good stead throughout the disruption. I would also like to pass on my gratitude for the way in which the cleaning has been done. The thoroughness and professionalism shown by your staff is exemplary and they are all a great credit to you and to your company. Again, thank you very much indeed. "

 

Mr E. of Kingsbridge, Devon - 2nd November 2009 - Flooding - job ref 19075

"From start to finish you have been very efficient, pleasant to work with and extremely helpful. Thank you for all your hard work and expertise. You made a difficult problem easy to cope with."

 

Mr J. of Exeter, Devon  - 22nd October 2009 – Flooding - job ref 19179

"Service was professional, efficient and very organised. All staff were helpful and friendly."

 

Mrs C. of Umberleigh, Devon - 20th October 2009 – Storm Flooding - job ref 19127

"Everyone did their best to minimise the problems inherent in my situation, did a good job and I am grateful."

 

Mr & Mrs L. of Exeter, Devon - 20th October 2009 – Flooding - job ref 19193

"Excellent all round."

 

Mr W. of Tiverton, Devon - 20th October 2009 – Fire - job ref 19216

"We are very impressed with your steam vacuum cleaning and special tool to clean the wall paper. Good ladder and chemicals as well. Your technicians are very reliable and efficient."

 

Mrs O. of Wadebridge, Cornwall - 19th October 2009 – Burst Pipe - job ref 19172

"Service and timeliness excellent. Demeanour and manners of staff superb. Thank you."

 

Mrs M. of Newquay, Cornwall - 19th October 2009 – Fire - job ref 19149

"Delighted!"

 

Mr W. of St. Ives, Cornwall - 14th October 2009 – Sewage Flooding -  job ref 19164

"Prompt and reasonable pricing. Very good. You know what you are doing and you do it well."

 

Ms W. of Hayle, Cornwall - 13th October 2009 – Flooding - job ref 19101

"Your gentleman was VERY helpful and made very little fuss at a very trying time for us (flood in a newly refurbished building) on the day. Subsequent visits from other staff were also positive."

 

Mrs S. of Exmouth, Devon - 13th October 2009 – Flooding - job ref 19082

"Very pleased and satisifed with help and consideration given under the circumstances we had been through."

 

Mr P. of Liskeard, Cornwall - 13th October 2009 – Flooding - job ref 19071

"Very impressed with prompt attendance - enabled business as usual with minimum disruption."

 

Mrs C. of Penzance, Cornwall - 8th October 2009 – Fire - job ref 19079

"Dear Steven, I just wanted to say a big 'thank you' to all at Richfords for all your help over the clean-up after my house fire. You did a superb job, so impressive - swift, helpful, efficient and to an excellent standard. I am very grateful to you. With many thanks, Mrs C"

 

Mr W. of Exeter, Devon - 6th October 2009 – Void Property Clearance - job ref 19196

"Thank you very much, great service carried out throughout the required works. Also thank you for rehousing the stray cat!"

 

Mrs H. of Marlborough, Wiltshire - 5th October 2009 – Fire - job ref 19039

"I was very pleased with the service I received, they were very efficient and worked to a very high standard."

 

Mr C. of Braunton, Devon - 30th September 2009 – Water Damage - job ref 19095

"All good."

 

Ms S. of Tiverton, Devon - 29th September 2009 – Water Damage - job ref 19147

"Excellent, very friendly and helpful."

 

Mr D. of Helston, Cornwall - 25th September 2009 – Water Damage - job ref 19150

"My wife said they were very nice young men and 'where did you find them?'."

 

Mr J. of Penzance, Cornwall - 24th September 2009 – Water Damage - job ref 19045

"I cannot see how you could improve your service. Your staff were most pleasant and helpful. All of them were a credit to your company."

 

Mrs D. of Crediton, Devon - 22nd September 2009 – Burst Pipe - job ref 19094

"All the gentlemen who did any work here were a credit to your company."

 

Mrs B. of Truro, Cornwall - 22nd September 2009 – Water Damage - job ref 19128

"Technicians were very helpful and took time to explain what was going on. Very professional approach - impressed with your level of service."

 

Mr V. of Camborne, Cornwall - 22nd September 2009 – Storm Flooding - job ref 19058

"Superb back-up & all round service. Thank you."

 

Mr & Mrs T. of Ilfracombe, Devon - 22nd September 2009 – Water Damage - job ref 19170

"Thank you for the good work you did, everyone good workers."

 

Mr M. of St. Austell, Cornwall - 21st September 2009 – Water Damage - job ref 19130

"Very well pleased."

 

Mr V. of Looe, Cornwall - 17th September 2009 – Burst Pipe - job ref 18676

"At the 'call centre' Nikki was always very polite and helpful. A very good and professional voice for the firm."

 

Mr C. of Truro, Cornwall - 17th September 2009 – Graffiti Removal - job ref 18109

"Your staff and operatives were always very polite, co-operative, helpful and efficient, enabling a satisfactory refurbishment. Thank you."

 

Mr B. of Plymouth, Devon - 16th September 2009 – Fire - job ref 18901

"The first man on the scene was excellent - very helpful, informative and inspired confidence. Also found your office staff and customer relations staff very sympathetic, knowledgeable and very helpful. Thanks."

 

Mrs C. of Liskeard, Cornwall - 14th September 2009 – Water Damage - job ref 19114

"Thank you for a very good service."

 

Mr M. of St. Ives, Cornwall - 10th September 2009 – Storm Flooding - job ref 18937

"We were pleased with all we had done."

 

Mr G. of Umberleigh, Devon - 9th September 2009 – Water Damage - job ref 19141

"Excellent, thank you."

 

Mr S. of Camelford, Cornwall - 9th September 2009 – Burst Pipe - job ref 18774

"The two technicians who attended were excellent. They worked hard and showed appropriate empathy with situation."

 

Mr S. of Par, Cornwall - 4th September 2009 – Burst Pipe - job ref 19056

"As usual a good reliable service, thanks for all your help."

 

Mr & Mrs T. of Plymouth, Devon - 3rd September 2009 – Fire - job ref 19111

"We were delighted with Richfords, especially services from Chris, Alan and Barbara."

 

Mrs B. of Bude, Cornwall - 3rd September 2009 – Fire - job ref 19135

"Quick & efficient service when needed - full marks."

 

Mrs R. of Truro, Cornwall - 1st September 2009 – Water Damage - job ref 18988

"Very helpful and efficient staff, both here on site and at the other end of the phone."

 

Mr S. of Bideford, Devon - 28th August 2009 – Storm Flooding - job ref 19098

"We had a lot of smoke damage at the farm house in 2005! How the people involved managed to clean it up, I'll never know. I consider your firm to be very well run."

 

Ms P. of Salcombe, Devon - 27th August 2009 – Sewage Flooding - job ref 19116

"Prompt, polite, efficient and diligent. Very professional support team meant we had nothing to sort out and the whole episode seemed a figment of our imagination!"

 

Mr W. of Okehampton, Devon - 27th August 2009 – Fire - job ref 19022

"The work was completed extremely efficiently. The couple that attended the fire clean up were a charming, polite couple - a pleasure to have in our house in difficult circumstances. Everything of concern was covered in first visit - throughout the time they were cleaning up we were able to ask questions. How lovely to have our house cleaner than before!"

 

Mr G. of Minehead, Somerset - 25th August 2009 – Burst Pipe - job ref 19072

"We’re very pleased you responded so quickly and returned with equipment to rectify the problem."

 

Mrs B. of Truro, Cornwall - 24th August 2009 – Flood - job ref 19073

"Very helpful young man, I think he was called Trevor."

 

Mr H. of Taunton, Somerset - 21st August 2009 – Storm Flooding - job ref 18601

"Your staff were excellent - polite, friendly and knowledgable."

 

Mr C. of St. Austell, Cornwall - 21st August 2009 – Burst Pipe - job ref 18987

"The workmen were polite and helpful."

 

Mrs H. of Penzance, Cornwall - 14th August 2009 – Fire - job ref 18966

"Exceptional in all ways. Well done!"

 

Mr G. of Paignton, Devon - 11th August 2009 – Storm Flooding - job ref 19002

"I can say that your engineers are all good."

 

Mr S. of Launceston, Cornwall - 10th August 2009 – Fire - job ref 18963

"We found your men very efficient and friendly in their work.”

 

Mrs L. of Umberleigh, Devon - 10th August 2009 – Smoke Damage - job ref 18974

"Genuinely could not have received better service in all aspects."

 

Ms C. of Truro, Cornwall - 6th August 2009 – Decontamination - job ref 19044

"Very friendly and efficient staff."

 

Ms N. of St Ives, Cornwall - 6th August 2009 – Flood - job ref 18893

"Top job as usual. Wish every company I dealt with had such friendly and helpful staff."

 

Miss G. of Helston, Cornwall - 1st August 2009 – Upholstery Cleaning - job ref 19055

"I don't think there was anything that could have been improved upon."

 

Mr B. of Exeter, Devon - 1st August 2009 – Storm Flooding - job ref 19012

"The chap who arrived at the property first was very good."

 

Mr M. of St. Ives, Cornwall - 30th July 2009 – Storm Flooding - job ref 19033

"Would recommend you to anyone in the situation we found ourselves in."

 

Ms P. of Camborne, Cornwall - 30th July 2009 – Decontamination - job ref 19107

"The staff went 'the extra mile', very much appreciated."

 

Mrs M. of Warminster, Wiltshire - 27th July 2009 – Flood - job ref 18779

"Excellent service and friendly and helpful staff."

 

Mr C. of Penryn, Cornwall - 24th July 2009 – Burst Pipe - job ref 18837

"We were very satisfied with the service."

 

Mr B. of Saltash, Cornwall - 23rd July 2009 – Flood - job ref 18962

"We were very pleased with the service you provided, thank you."

 

Mr W. of Teignmouth, Devon - 20th July 2009 – Fire - job ref 19049

"Your agent Shaun was courteous, considerate and most helpful."

 

Mr S. of Holsworthy, Devon - 20th July 2009 – Fire - job ref 18994

"The technicians who attended were very polite and I feel they have done an excellent job. I would recommend Richfords to anyone in a similar predicament!"

 

Ms C. of Bude, Cornwall - 20th July 2009 – Burst Pipe - job ref 18999

"Thank you."

 

Mr W. of Barnstaple, Devon - 20th July 2009 – Flood - job ref 19026

"I was very pleased with the speed of response and with the care taken in the work of drying our premises. Your staff were excellent in all aspects."

 

Mrs S. of Truro, Cornwall - 17th July 2009 – Flood - job ref 19019

"Thank you."

 

Mr L. of Padstow, Cornwall - 15th July 2009 – Burst Pipe - job ref 18812

“I am extremely happy with the work and very impressed that you were able to return some restored furniture on a weekend."

 

Mr K. of Truro, Cornwall - 13th July 2009 – Storm Flooding - job ref 19059

"An emergency well dealt with thanks to the guys (and young lads!)"

 

Mr L. of Penzance, Cornwall - 13th July 2009 – Burst Pipe - job ref 18923

"We found the staff very willing and helpful."

 

Mrs W. of Penzance, Cornwall - 10th July 2009 – Carpet & Upholstery Cleaning - job ref 18969

"No problems, thank you very much!"

 

Mr D of St Austell, Cornwall – 8th July 2009 – Burst Pipe – job ref 18755

“Thank you for a very good recovery.”

 

Mrs H of Marlborough, Wiltshire – 8th July 2009 – Fire – job ref 19039

  “Congratulations to the guys on all their hard work. I could not         be happier with the work you have done.”

 

Mrs V. of Lostwithiel, Cornwall - 6th July 2009 – Escape of Water - job ref 18846

"If I could I would give you 110% out of 10! You kept me informed and up to date. Your team is wonderful, kind, excellent and nothing is too much trouble. Can't thank them enough. Thank you all."

 

Mr J. of Bideford, Devon - 6th July 2009 – Flooding - job ref 18882

"Very professional and painless!"

 

Ms T. of Redruth, Cornwall - 29th June 2009 – Fire - job ref 18915

"Very good service. Thank you."

 

Mr S. of Torquay, Devon - 29th June 2009 – Flooding - job ref 19030

"The clients, Ms E and Mr G are very satisfied with the service provided by Richfords and said “We wouldn't want to use anybody else”. Now you've got their full attention, all you have to do is maintain the standard! Many thanks."

 

Mr P. of Redruth, Cornwall - 26th June 2009 – Fire - job ref 18627

"Your staff were excellent and carried out everything which was asked in a professional manner. Many thanks."

 

Mr T. of Exeter, Devon - 22nd June 2009 - Flooding - job ref 19023

"Good service, professional and friendly."

 

Mr S. of Taunton, Somerset - 19th June 2009 – Carpet Clean - job ref 18998

"Staff most pleasant and helpful. Thank you!"

 

Miss S. of Tavistock, Devon - 16th June 2009 – Fire - job ref 18896

"We thought that all the staff did a fantastic job with the cleaning. We also thought that all the technicians were very pleasant, helpful and friendly. Thank you all very much."

 

Mr H. of Exeter, Devon - 11th June 2009 – Fire - job ref 18992

"Could not be improved. Fast, efficient service. Absolutely fantastic."

 

Mr & Mrs P. of Perranporth, Cornwall - 11th June 2009 – Fire - job ref 18660

"Very nice people - helpful and a very good job all round."

 

Mr M. of Falmouth, Cornwall - 10th June 2009 – Sewage Flood - job ref 18990

"A polite, efficient service. Would recommend. Thank you."

 

Mr P. of Holsworthy, Devon - 9th June 2009 – Burst Pipe - job ref 18751

"We would like to thank you all for your work and support during the worrying time at St Andrews Close. You kept us informed and reassured at all times."

 

Ms R. of Truro, Cornwall - 8th June 2009 – Escape of Water - job ref 18945

"Very friendly and helpful staff."

 

Miss H. of Penzance, Cornwall - 4th June 2009 – Escape of Water - job ref 18832

"I found your staff to be very professional and helpful. Thank you."

 

Mr M. of Ottery St. Mary, Devon - 4th June 2009 – Upholstery Cleaning - job ref 18978

"Polite, clean and tidy."

 

Mrs O. of St. Ives, Cornwall - 2nd June 2009 - Storm Flooding - job ref 18955

"Excellent. Very friendly staff."

 

Mr & Mrs G. of St. Columb, Cornwall - 1st June 2009 – Fire - job ref 18827

"Chris, Nicky & Becky were very helpful in every way."

 

Mr S. of Helston, Cornwall - 28th May 2009 – Escape of

Water - job ref 18878

"Thanks to you all - from the girls in the office to the guys who

did the work. All friendly and efficient."

 

Mrs M. of Ottery St. Mary, Devon - 28th May 2009 –

Flooding - job ref 18596

"The flood cleaning up was excellent."

 

Mrs K. of Helston, Cornwall - 28th May 2009 – Storm Flooding - job ref 18942

"I have been telling EVERYONE about your wonderful service."

 

Mr H. of Clynderwen, Wales - 27th May 2009 – Oil Spill - job ref 18628

"Excellent service, great communication."

 

Mrs W. of St Ives, Cornwall - 21st May 2009 - Burst Pipe -

job ref 18883

"Very fast service, always friendly and professional. Thank you

for all your help and advice."

 

Ms B. of Penzance, Cornwall - 21st May 2009 - Sewage Decontamination - job ref 18919

"I wish all companies were as efficient and as helpful. Don't

change a thing!! All staff were very friendly and knowledgeable. Becky was always available at the end of the phone. All the staff who visited my home were always polite and each and everyone

of them are an asset to Richfords. Really nice guys and would recommend your services to anyone. I can't remember everyone's names but a big thank you to all of them."

 

Mr P. of Truro, Cornwall - 21st May 2009 - Burst Pipe - job ref 18680

"The workmen were polite and professional. Service was great."

 

Mr P. of Tiverton, Devon - 20th May 2009 - Flooding - job ref 18925

"Thank you."

 

Mr L. of Barnstaple, Devon - 18th May 2009 – Burst Pipe - job ref 18897

"Really good rep and work done very thoroughly, many thanks."

 

Ms T. of Liskeard, Cornwall - 15th May 2009 – Decontamination - job ref 18964

"Very pleased with the team that attended. They accommodated our working hours by arriving at 8am. Really nice guys. Lovely lady from the office. Would definitely recommend your company."

 

Mr M. of Falmouth, Cornwall - 13th May 2009 – Burst Pipe - job ref 18767

"I was very pleased with the way that you kept me informed with courteous phone calls. Many thanks."

 

Mrs A. of Lifton, Devon - 11th May 2009 – Escape of

Water - job ref 18704

"Our families have insured with CMA for generations and have

always been treated well. I must give praise to Richford’s young

man who brought the drying and came every week to check, he

was very kind and helpful, his name is Kyle."

 

Mr T. of St. Ives, Cornwall - 8th May 2009 – Water Damage - job ref 18582

"Thank you for your prompt attention."

 

Mrs B. of Bristol - 5th May 2009 – Decontamination

- job ref 18928

"Very pleasant, very helpful.”

 

Mrs C. of Barnstaple, Devon  - 5th May 2009 – Burst Pipe - job ref 18711

"The standard of workmanship by the furniture restorer was very good."

 

Ms N. of St Ives, Cornwall - 5th May 2009 – Water Damage - job ref 18854

"Fab as always."

 

Mr A. of Truro, Cornwall - 1st May 2009 – Burst Pipe - job

ref 18892

"I was kept well informed throughout the whole process."

 

Mrs G. of Launceston, Cornwall - 30th April 2009 – Burst

Pipe - job ref 18689

"Excellent service, thank you."

 

Mr L. of Braunton, Devon - 30th April 2009 – Water

Damage - job ref 18885

"The guys you sent were helpful and polite and did their best."

 

Mrs K. of Helston, Cornwall - 29th April 2009 - Storm

Flooding - job ref 18942

 "Dear Paddy & Tina, This small thank you gift for a wonderful

job done restoring our much loved holiday home - we were so lucky to have you both. You are truly professional, careful and kind with a super 'can-do' attitude - I would never have dreamed you could work so quickly and efficiently. We will never forget your friendly kindness. Good luck for the future. All the best K

& B xx"

 

Mr M. of Bodmin, Cornwall - 27th April 2009 – Burst Pipe -

job ref 18684

"Overall your service was good, your staff were sensitive handling the situation, polite and very helpful. Thank you for your help in this matter."

 

Mrs W. of Newquay, Cornwall - 27th April 2009 – Flooding - job ref 18783

“Telephone contact was particularly good - very patient and efficient."

 

Mrs C. of Penzance, Cornwall - 27th April 2009 – Burst Pipe - job ref 18652

"A very big thank you to your agent Aubrey - for his help, kindness and compassion. He made a major event for us so easy - he just 'did it all'. Thank you."

 

Mr & Mrs A. of Launceston, Cornwall - 21st April 2009 – Burst Pipe - job ref 18761

“All your operatives were pleasant at all times."

 

Mrs W. of Callington, Cornwall - 21st April 2009 – Burst Pipe - job ref 18781

“The men were very friendly and seem to me to do a very good job. Many thanks."

 

Mr W. of Newquay, Cornwall - 21st April 2009 – Escape of Water - job ref 18786

"Your men that came to the property were all very friendly and helpful. Also the girl on the control desk was very good."

 

Mr B. of Shepton Mallet, Somerset - 21st April 2009 – Storm Flooding - job ref 18273

"Very quick action after the flood. Much appreciate the prompt and efficient service and sympathetic approach to the situation."

 

Mr C. of Bristol - 16th April 2009 – Escape of Water - job ref 18571

"Richfords service was outstanding and Steve Peart from Ellis May was also outstanding in his professional attitude and service."

 

Mrs K. of Exmouth, Devon - 14th April 2009 – Sewage Contamination - job ref 18868

"Steve, Chris & Lindsay all very professional and very helpful. Also would like to thank Mike Cooper as well as the lads. Top service from all."

 

Mrs R. of St. Ives, Cornwall - 14th April 2009 – Escape of Water - job ref 18784

"The staff were very helpful and friendly."

 

Ms P. of Redruth, Cornwall - 9th April 2009 – Escape of Water - job ref 18795

"We liked the man with the sparkly eyes....!"

 

Mr R. of Newquay, Cornwall - 6th April 2009 – Fire - job ref 18888

“Your staff were brilliant and we felt very comfortable leaving them to get on with it."

 

Mr & Mrs S. of Penzance, Cornwall - 3rd April 2009 – Storm Flooding - job ref 18835

"I can’t remember the name of the man who came but he was fantastic and deserves a substantial bonus!"

 

Mr & Mrs S. of Newquay, Cornwall - 30th March 2009 – Escape of Water - job ref 18692

“We found the members of your staff to be clean, polite and informative in every way. We would certainly call on you again, hopefully we won’t need to! Thank you once again."

 

Mrs P. of Exeter, Devon - 27th March 2009 – Sewage Contamination - job ref 18881

“Excellent work - all staff, particularly Stephen. Could not be better."

 

Mr P. of Camborne, Cornwall - 26th March 2009 – Escape of Water - job ref 18791

“Happy with work carried out."

 

Mr M. of Falmouth, Cornwall - 26th March 2009 – Burst Pipe - job ref 18677

“A very good service by your company and its workers."

 

Mrs H. of Truro, Cornwall - 23rd March 2009 – Escape of Water - job ref 18862

"A prompt and efficient service on March 1st, follow up visit was most thorough. All staff were polite and helpful."

 

Mr H. of Cullompton, Devon - 23rd March 2009 – Escape of Water - job ref 18640

“Very kind and helpful in all aspects - thank you"

 

Mr R. of Looe, Cornwall - 20th March 2009 – Burst Pipe - job ref 18730

"Very well carried out and excellent staff."

 

Ms R. of St. Austell, Cornwall - 11th March 2009 – Carpet & Upholstery Cleaning - job ref 18820

"Carpets and chairs have come up beautifully, very helpful and knowledgeable staff. Thank you."

 

Mr and Mrs. L. of Holsworthy, Devon - 11th March 2009 – Escape of Water - job ref 18682

"A very reassuring service. Thank you"

 

Mr S. of Camelford, Cornwall - 10th March 2009 – Burst Pipes - job ref 18738

"Excellent"

 

Mr B. of Bodmin, Cornwall - 10th March 2009 – Burst Pipe - job ref 18685

"All staff were very polite and explained what they were doing and why."

 

Mr R. of Newquay, Cornwall - 6th March 2009 – Burst Pipe - job ref 18647

"I am 75 and need help at times like this, your lads looked after me all the way. Many thanks"

 

Mrs A. of Barnstaple, Devon - 6th March 2009 – Escape of Water - job ref 18808

"Very helpful and thorough. A good service."

 

Miss G. of Bodmin, Cornwall - 6th March 2009 – Escape of Water - job ref 18562

"The technicians were really helpful and nice! So were the girls on the phone."

 

Mr R. of Winkleigh, Devon - 6th March 2009 – Burst Pipe - job ref 18663

"Good people to work with"

 

Mr & Mrs N. of Tiverton, Devon - 6th March 2009 – Water Damage - job ref 18621

"I found the attention to be given at all times to be very good."

 

Mr & Mrs M. of Helston, Cornwall - 4th March 2009 – Escape of Water - job ref 18664

"Brilliant - Thank you"

 

Mr C. of Newquay, Cornwall - 4th March 2009 – Burst Pipe - job ref 18709

"Very polite, considerate and helpful, explaining procedures in full."

 

Mr H. of Camborne, Cornwall - 4th March 2009 – Burst Pipe - job ref 18749

"Jane’s assistance services were very helpful in this matter. I am 84 years of age and it has been quite a trauma for me, however on reflection over what subsequently occurred I needn't have worried."

 

Mr & Mrs L. of Lifton, Devon - 3rd March 2009 – Burst Pipe - job ref 18785

"We were very impressed by your politeness, professionalism and thoroughness. Thank you for a good job well done."

 

Ms J. of Hayle, Cornwall - 2nd March 2009 – Burst Pipe - job ref 18810

"Your technician who came to remove the damaged items was very helpful and friendly"

 

Mrs X. of Launceston, Cornwall - 26th February 2009 –

Escape of Water - job ref 18702

"Very pleased with work done"

 

Mr C of Camborne, Cornwall - 25th February 2009 – Escape

of Water - job ref 18580

"Very efficient service, will definitely use the service if needed again!”

 

Ms N. of St Ives, Cornwall - 23rd February 2009 – Escape of Water - job ref 18421

"Everyone is always very friendly and approachable. Much appreciated."

 

Mrs W. of Helston, Cornwall - 16th February 2009 – Burst Pipe - job ref 18644

"First class, would always recommend you."

 

Mrs H. of Looe, Cornwall - 13th February 2009 – Escape of Water - job ref 18675

"I’ve needed your services 3 times in the last 12 months and have always been delighted with the service I have received."

 

Mrs H. of Falmouth, Cornwall - 11th February 2009 – Escape of Water - job ref 18630

"I am completely satisfied with the way you carried out the work on my property. Thank you."

 

Mrs H. of Barnstable, Devon - 11th February 2009 – Escape of Water - job ref 18694

"You worked hard and long hours, you are clearly a dedicated team."

 

Mr D. of Totnes, Devon - 8th February 2009 – Burst Pipe - job ref 18731

"The lads were very polite and helpful, I could not fault them."

 

Mr B. of Minehead, Somerset - 5th February 2009 – Burst Pipe - job ref 18632

"Could not have asked for a nicer bunch of men, excellent service, Thank you."

 

Mr H. of Helston, Cornwall - 2nd February 2009 – Fire - job ref 18638

"You sent 2 very good people, they have done a very good job. Thank you."

 

Mr A. of Redruth, Cornwall - 2nd February 2009 – Burst Pipe - job ref 18618

"Well impressed with the quality of service."

 

Mr J. of Totnes, Devon - 30th January 2009 – Burst Pipe - job ref 18594

"The service was excellent"

 

Mr C. of Truro, Cornwall - 19th January 2009 – Escape of Water - job ref 18459

"All operatives and office staff are extremely helpful, friendly and considerate. Good communication throughout. Thank you."

 

T. of Helston, Cornwall - 19th January 2009 – Soot Damage - job ref 18539

"Thank you for all your help, especially the loan of the air scrubber (even when you didn't know if you had the job) for nothing, which was an amazing help when no one else was helping!"

 

Mrs S. of Exeter, Devon - 16th January 2009 – Escape of Sewage - job ref 18604

"Workmen extremely professional & hard working. They exceeded my expectations. Thank you so much for making a distressing time so easy."

 

Mr W. of St. Agnes, Cornwall - 15th January 2009 – Escape

of Water - job ref 18635

"As far as I can tell the work done by your staff is good standard and they cleaned up well afterwards."

 

Mr & Mrs R. of Lifton, Devon - 12th January 2009 – Escape of Water - job ref 18600

"Excellent service. Very helpful."

 

Mr R. of Plymouth, Devon - 12th January 2009 – Escape of Water - job ref 18581

"Big thanks to your lads who were first class. They held our hands all the way through as this being our first, and hopefully only occasion, we hadn't a clue!"

 

Mr S. of St. Ives, Cornwall - 9th January 2009 – Escape of Water - job ref 18416

"Quick, courteous and thorough."

 

Mr B. of St. Austell, Cornwall - 9th January 2009 – Oil Spill - job ref 18617

"Excellent speedy response."

 

Miss B. of St. Columb, Cornwall - 7th January 2009 – Burst Pipe - job ref 18645

"It was a great job done and a pleasure."